Privacy Policy
Last Updated: September 23, 2025
This Privacy Policy outlines how Aida Mrđanović (doing business as Aida & You) ("we", "us", "our", or the "Studio") gathers, processes, and handles your personal data when you access our website at https://aidaandyou.com, engage our design services, or interact with us in any capacity (referred to as the "Services"). In this document, "you" refers to any individual using our Services, including prospective clients, current clients, website visitors, and newsletter subscribers.
By accessing or using our Services, you acknowledge that you have read and agree to this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our Services.
Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When updates occur, we will publish the revised policy on our website and update the "Last updated" date. Continued use of our Services after changes take effect constitutes acceptance of the updated policy.
Information Collection and Processing Overview
We gather personal information through various channels to deliver our design services effectively. The scope and nature of information collected depends on how you engage with our Studio. Beyond the specific purposes outlined below, we may process your information to maintain communication, enhance our Services, fulfil legal obligations, uphold our terms of service, and safeguard our Studio, our rights, and the rights of others.
Types of Personal Information We Gather
The personal information we collect varies based on your interaction with our Services. "Personal information" refers to any data that identifies you or can reasonably be linked to your identity. Below are the main categories of information we process:
Information We Collect Directly from You
When you voluntarily provide information through our Services, this may include:
→
Identity and contact information such as your full name, email address, and postal address
→
Professional details including your position, company name, and industry
→
Financial information such as billing addresses and payment-related details for project invoicing
→
Correspondence content including messages sent through contact forms, email exchanges, and feedback submissions
→
Third-party account access for service delivery, including login credentials and platform access details when clients provide these to enable us to work directly within their systems
Providing certain information may be necessary to access specific features or services. Choosing not to share required information may limit your ability to use particular aspects of our Services.
Information We Collect about Your Usage
Our website platform automatically gathers certain data about your visit and interaction patterns ("Technical Data"). This may include information about how you access and use our Site, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Third-Party Information Sources
We may receive information about you from external service providers that support our operations:
→
Companies who support our Site and Services, such as Framer.
→
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested, in order to perform our contract with you.
→
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
All third-party information is handled according to this Privacy Policy and our agreements with these service providers.
How We Use Your Information
→
Service Delivery: Your information enables us to provide professional design services, including project management, client communication, work delivery, payment processing, and ongoing client relationship management.
→
Client Communication: We use your contact details to respond to inquiries, provide project updates, offer customer support, gather project feedback, and maintain professional correspondence throughout our working relationship.
→
Marketing Communication: With your explicit permission, we send newsletters, design insights, portfolio updates, and studio announcements via our email service provider.
→
Service Improvement: We analyse usage patterns and client feedback to refine our Services, understand client needs better, and improve our overall service delivery approach.
→
Legal and Administrative: We may process your information to meet regulatory requirements, respond to legal requests, and maintain proper business records.
Website Technology and Analytics
Our website utilizes Framer's platform, which may employ various technologies to optimize your browsing experience and gather usage insights. These technologies help us understand visitor behaviour and improve site functionality. For detailed information about Framer's data collection practices, please see https://www.framer.com/legal/privacy-statement.
Information Sharing Practices
We share your personal information only in specific circumstances and for legitimate business purposes:
→
Essential Service Providers: We work with trusted partners who assist in service delivery:
→
Payment processing services for handling transactions
→
Billing and invoicing platforms for contract and payment management
→
Email service providers for newsletter and client communications
→
Website hosting and analytics providers for our online presence
→
Project management and collaboration tools for workflow organisation
→
Cloud storage services for securing project materials and client assets
→
Legal Obligations: We may disclose information when required by law, legal process, government request, or to protect our legitimate interests and those of our clients.
→
Express Consent: We share information when you specifically authorize such disclosure.
We do not sell your personal information to third parties or use it for purposes unrelated to our design services.
Information Protection and Storage
We implement reasonable security measures to protect your personal information from unauthorised access, modification, disclosure, or destruction. While we strive to use appropriate safeguards, no digital transmission or storage system can guarantee complete security.
Our data retention practices depend on various factors including service delivery needs, legal requirements, and business purposes. We typically maintain client information throughout our professional relationship and for a reasonable period afterward to fulfil contractual, legal, and business obligations.
Your Privacy Rights
Based on your location, you may be entitled to certain rights regarding your personal information:
→
Access Rights: Request details about the personal information we hold about you
→
Correction Rights: Ask us to update or fix inaccurate information
→
Deletion Rights: Request removal of your personal information from our systems
→
Processing Restrictions: Limit how we use your personal information
→
Consent Withdrawal: Revoke previously given consent for data processing
→
Objection Rights: Object to certain types of information processing
→
Communication Preferences: You can unsubscribe from our newsletter anytime using the unsubscribe link in our emails or by contacting us directly. Essential service-related communications may continue as needed for active projects.
You may exercise any of these rights by contacting us using the contact details provided below.
Cross-Border Data Handling
Operating from Bosnia and Herzegovina while serving international clients means your information may be processed across different countries. When transferring personal information internationally, we ensure appropriate protections are maintained in compliance with applicable privacy regulations.
Minor's Data
Our Services target business professionals and are not designed for individuals under 16 years of age. We do not intentionally collect information from minors. If you believe a child has provided us with personal information, please contact us immediately so we can remove such data.
External Website Links
Our website may include links to third-party platforms or services. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies before sharing any information.
Privacy Concerns and Complaints
If you have concerns about our information handling practices, please contact us first using the details below. Should you remain unsatisfied with our response, you may have the right to file a complaint with the data protection authority in your jurisdiction.
Contact Information
For questions about this Privacy Policy, our privacy practices, or to exercise your privacy rights, please reach out to us by email at hello@aidaandyou.com.
Privacy Policy
Last Updated: September 23, 2025
This Privacy Policy outlines how Aida Mrđanović (doing business as Aida & You) ("we", "us", "our", or the "Studio") gathers, processes, and handles your personal data when you access our website at https://aidaandyou.com, engage our design services, or interact with us in any capacity (referred to as the "Services"). In this document, "you" refers to any individual using our Services, including prospective clients, current clients, website visitors, and newsletter subscribers.
By accessing or using our Services, you acknowledge that you have read and agree to this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our Services.
Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When updates occur, we will publish the revised policy on our website and update the "Last updated" date. Continued use of our Services after changes take effect constitutes acceptance of the updated policy.
Information Collection and Processing Overview
We gather personal information through various channels to deliver our design services effectively. The scope and nature of information collected depends on how you engage with our Studio. Beyond the specific purposes outlined below, we may process your information to maintain communication, enhance our Services, fulfil legal obligations, uphold our terms of service, and safeguard our Studio, our rights, and the rights of others.
Types of Personal Information We Gather
The personal information we collect varies based on your interaction with our Services. "Personal information" refers to any data that identifies you or can reasonably be linked to your identity. Below are the main categories of information we process:
Information We Collect Directly from You
When you voluntarily provide information through our Services, this may include:
→
Identity and contact information such as your full name, email address, and postal address
→
Professional details including your position, company name, and industry
→
Financial information such as billing addresses and payment-related details for project invoicing
→
Correspondence content including messages sent through contact forms, email exchanges, and feedback submissions
→
Third-party account access for service delivery, including login credentials and platform access details when clients provide these to enable us to work directly within their systems
Providing certain information may be necessary to access specific features or services. Choosing not to share required information may limit your ability to use particular aspects of our Services.
Information We Collect about Your Usage
Our website platform automatically gathers certain data about your visit and interaction patterns ("Technical Data"). This may include information about how you access and use our Site, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Third-Party Information Sources
We may receive information about you from external service providers that support our operations:
→
Companies who support our Site and Services, such as Framer.
→
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested, in order to perform our contract with you.
→
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
All third-party information is handled according to this Privacy Policy and our agreements with these service providers.
How We Use Your Information
→
Service Delivery: Your information enables us to provide professional design services, including project management, client communication, work delivery, payment processing, and ongoing client relationship management.
→
Client Communication: We use your contact details to respond to inquiries, provide project updates, offer customer support, gather project feedback, and maintain professional correspondence throughout our working relationship.
→
Marketing Communication: With your explicit permission, we send newsletters, design insights, portfolio updates, and studio announcements via our email service provider.
→
Service Improvement: We analyse usage patterns and client feedback to refine our Services, understand client needs better, and improve our overall service delivery approach.
→
Legal and Administrative: We may process your information to meet regulatory requirements, respond to legal requests, and maintain proper business records.
Website Technology and Analytics
Our website utilizes Framer's platform, which may employ various technologies to optimize your browsing experience and gather usage insights. These technologies help us understand visitor behaviour and improve site functionality. For detailed information about Framer's data collection practices, please see https://www.framer.com/legal/privacy-statement.
Information Sharing Practices
We share your personal information only in specific circumstances and for legitimate business purposes:
→
Essential Service Providers: We work with trusted partners who assist in service delivery:
→
Payment processing services for handling transactions
→
Billing and invoicing platforms for contract and payment management
→
Email service providers for newsletter and client communications
→
Website hosting and analytics providers for our online presence
→
Project management and collaboration tools for workflow organisation
→
Cloud storage services for securing project materials and client assets
→
Legal Obligations: We may disclose information when required by law, legal process, government request, or to protect our legitimate interests and those of our clients.
→
Express Consent: We share information when you specifically authorize such disclosure.
We do not sell your personal information to third parties or use it for purposes unrelated to our design services.
Information Protection and Storage
We implement reasonable security measures to protect your personal information from unauthorised access, modification, disclosure, or destruction. While we strive to use appropriate safeguards, no digital transmission or storage system can guarantee complete security.
Our data retention practices depend on various factors including service delivery needs, legal requirements, and business purposes. We typically maintain client information throughout our professional relationship and for a reasonable period afterward to fulfil contractual, legal, and business obligations.
Your Privacy Rights
Based on your location, you may be entitled to certain rights regarding your personal information:
→
Access Rights: Request details about the personal information we hold about you
→
Correction Rights: Ask us to update or fix inaccurate information
→
Deletion Rights: Request removal of your personal information from our systems
→
Processing Restrictions: Limit how we use your personal information
→
Consent Withdrawal: Revoke previously given consent for data processing
→
Objection Rights: Object to certain types of information processing
→
Communication Preferences: You can unsubscribe from our newsletter anytime using the unsubscribe link in our emails or by contacting us directly. Essential service-related communications may continue as needed for active projects.
You may exercise any of these rights by contacting us using the contact details provided below.
Cross-Border Data Handling
Operating from Bosnia and Herzegovina while serving international clients means your information may be processed across different countries. When transferring personal information internationally, we ensure appropriate protections are maintained in compliance with applicable privacy regulations.
Minor's Data
Our Services target business professionals and are not designed for individuals under 16 years of age. We do not intentionally collect information from minors. If you believe a child has provided us with personal information, please contact us immediately so we can remove such data.
External Website Links
Our website may include links to third-party platforms or services. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies before sharing any information.
Privacy Concerns and Complaints
If you have concerns about our information handling practices, please contact us first using the details below. Should you remain unsatisfied with our response, you may have the right to file a complaint with the data protection authority in your jurisdiction.
Contact Information
For questions about this Privacy Policy, our privacy practices, or to exercise your privacy rights, please reach out to us by email at hello@aidaandyou.com.
Privacy Policy
Last Updated: September 23, 2025
This Privacy Policy outlines how Aida Mrđanović (doing business as Aida & You) ("we", "us", "our", or the "Studio") gathers, processes, and handles your personal data when you access our website at https://aidaandyou.com, engage our design services, or interact with us in any capacity (referred to as the "Services"). In this document, "you" refers to any individual using our Services, including prospective clients, current clients, website visitors, and newsletter subscribers.
By accessing or using our Services, you acknowledge that you have read and agree to this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our Services.
Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When updates occur, we will publish the revised policy on our website and update the "Last updated" date. Continued use of our Services after changes take effect constitutes acceptance of the updated policy.
Information Collection and Processing Overview
We gather personal information through various channels to deliver our design services effectively. The scope and nature of information collected depends on how you engage with our Studio. Beyond the specific purposes outlined below, we may process your information to maintain communication, enhance our Services, fulfil legal obligations, uphold our terms of service, and safeguard our Studio, our rights, and the rights of others.
Types of Personal Information We Gather
The personal information we collect varies based on your interaction with our Services. "Personal information" refers to any data that identifies you or can reasonably be linked to your identity. Below are the main categories of information we process:
Information We Collect Directly from You
When you voluntarily provide information through our Services, this may include:
→
Identity and contact information such as your full name, email address, and postal address
→
Professional details including your position, company name, and industry
→
Financial information such as billing addresses and payment-related details for project invoicing
→
Correspondence content including messages sent through contact forms, email exchanges, and feedback submissions
→
Third-party account access for service delivery, including login credentials and platform access details when clients provide these to enable us to work directly within their systems
Providing certain information may be necessary to access specific features or services. Choosing not to share required information may limit your ability to use particular aspects of our Services.
Information We Collect about Your Usage
Our website platform automatically gathers certain data about your visit and interaction patterns ("Technical Data"). This may include information about how you access and use our Site, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Third-Party Information Sources
We may receive information about you from external service providers that support our operations:
→
Companies who support our Site and Services, such as Framer.
→
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested, in order to perform our contract with you.
→
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
All third-party information is handled according to this Privacy Policy and our agreements with these service providers.
How We Use Your Information
→
Service Delivery: Your information enables us to provide professional design services, including project management, client communication, work delivery, payment processing, and ongoing client relationship management.
→
Client Communication: We use your contact details to respond to inquiries, provide project updates, offer customer support, gather project feedback, and maintain professional correspondence throughout our working relationship.
→
Marketing Communication: With your explicit permission, we send newsletters, design insights, portfolio updates, and studio announcements via our email service provider.
→
Service Improvement: We analyse usage patterns and client feedback to refine our Services, understand client needs better, and improve our overall service delivery approach.
→
Legal and Administrative: We may process your information to meet regulatory requirements, respond to legal requests, and maintain proper business records.
Website Technology and Analytics
Our website utilizes Framer's platform, which may employ various technologies to optimize your browsing experience and gather usage insights. These technologies help us understand visitor behaviour and improve site functionality. For detailed information about Framer's data collection practices, please see https://www.framer.com/legal/privacy-statement.
Information Sharing Practices
We share your personal information only in specific circumstances and for legitimate business purposes:
→
Essential Service Providers: We work with trusted partners who assist in service delivery:
→
Payment processing services for handling transactions
→
Billing and invoicing platforms for contract and payment management
→
Email service providers for newsletter and client communications
→
Website hosting and analytics providers for our online presence
→
Project management and collaboration tools for workflow organisation
→
Cloud storage services for securing project materials and client assets
→
Legal Obligations: We may disclose information when required by law, legal process, government request, or to protect our legitimate interests and those of our clients.
→
Express Consent: We share information when you specifically authorize such disclosure.
We do not sell your personal information to third parties or use it for purposes unrelated to our design services.
Information Protection and Storage
We implement reasonable security measures to protect your personal information from unauthorised access, modification, disclosure, or destruction. While we strive to use appropriate safeguards, no digital transmission or storage system can guarantee complete security.
Our data retention practices depend on various factors including service delivery needs, legal requirements, and business purposes. We typically maintain client information throughout our professional relationship and for a reasonable period afterward to fulfil contractual, legal, and business obligations.
Your Privacy Rights
Based on your location, you may be entitled to certain rights regarding your personal information:
→
Access Rights: Request details about the personal information we hold about you
→
Correction Rights: Ask us to update or fix inaccurate information
→
Deletion Rights: Request removal of your personal information from our systems
→
Processing Restrictions: Limit how we use your personal information
→
Consent Withdrawal: Revoke previously given consent for data processing
→
Objection Rights: Object to certain types of information processing
→
Communication Preferences: You can unsubscribe from our newsletter anytime using the unsubscribe link in our emails or by contacting us directly. Essential service-related communications may continue as needed for active projects.
You may exercise any of these rights by contacting us using the contact details provided below.
Cross-Border Data Handling
Operating from Bosnia and Herzegovina while serving international clients means your information may be processed across different countries. When transferring personal information internationally, we ensure appropriate protections are maintained in compliance with applicable privacy regulations.
Minor's Data
Our Services target business professionals and are not designed for individuals under 16 years of age. We do not intentionally collect information from minors. If you believe a child has provided us with personal information, please contact us immediately so we can remove such data.
External Website Links
Our website may include links to third-party platforms or services. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies before sharing any information.
Privacy Concerns and Complaints
If you have concerns about our information handling practices, please contact us first using the details below. Should you remain unsatisfied with our response, you may have the right to file a complaint with the data protection authority in your jurisdiction.
Contact Information
For questions about this Privacy Policy, our privacy practices, or to exercise your privacy rights, please reach out to us by email at hello@aidaandyou.com.